Shipping Policy
Shipping Policy
Thank you for visiting and shopping with ICE CROSS. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipping rates using a coupon for free product just pay shipping are as follows:
Canada:
| Condition | Shipping speed | Price | ||
|---|---|---|---|---|
| Standard | 0.5kg–0.5kg | 3 to 9 business days | $19.99 |
|
| Standard | 1kg–1kg | 3 to 9 business days | $39.98 |
|
| Standard | 1.5kg–1.5kg | 3 to 9 business days | $59.97 |
|
| Standard | 2kg–2kg | 3 to 9 business days | $79.96 |
|
| Standard | 2.5kg–2.5kg | 3 to 9 business days | $99.95 |
|
| Standard | 3kg–3kg | 3 to 9 business days | $119.94 |
|
| Standard | 3.5kg–3.5kg | 3 to 9 business days | $139.93 |
|
| Standard | 4kg–4kg | 3 to 9 business days | $159.92 |
|
| Standard | 4.5kg–4.5kg | 3 to 9 business days | $179.91 |
|
| Standard | 5kg–5kg | 3 to 9 business days | $199.90 |
|
| Standard | 5.5kg and up | 3 to 9 business days | $40,000.00 |
|
USA:
| Condition | Shipping speed | Price | ||
|---|---|---|---|---|
| Standard International | 0.5kg–0.5kg | 4 to 8 business days | $9.99 |
|
| Standard International | 1kg–1kg | 4 to 8 business days | $19.98 |
|
| Standard International | 1.5kg–1.5kg | 4 to 8 business days | $29.97 |
|
| Standard International | 2kg–2kg | 4 to 8 business days | $39.96 |
|
| Standard International | 2.5kg–2.5kg | 4 to 8 business days | $49.95 |
|
| Standard International | 3kg–3kg | 4 to 8 business days | $59.94 |
|
| Standard International | 3.5kg–3.5kg | 4 to 8 business days | $69.93 |
|
| Standard International | 4kg–4kg | 4 to 8 business days | $79.92 |
|
| Standard International | 4.5kg–4.5kg | 4 to 8 business days | $89.91 |
|
| Standard International | 5kg–5kg | 4 to 8 business days | $99.90 |
|
| Standard International | 5.5kg and up | 4 to 8 business days | $30,000.00 |
|
Delivery delays can occasionally occur.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
ICE CROSS Inc. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).